Returns & Exchanges
At AudioDeluxe, we want you to be completely satisfied with your sound experience. If your purchase doesn't meet your expectations, we offer a 30-day return window for most premium audio equipment and accessories.
Return Process
- 1.Initiate Your Request
Log into your AudioDeluxe account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack with Care
Place the item in its original manufacturer packaging, including all cables, manuals, and accessories, then secure it inside a sturdy shipping box to prevent transit damage.
- 3.Label and Ship
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number for your records.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned gear, we will process your refund to the original payment method within 5 to 7 business days.