Returns & Exchanges

At AudioDeluxe, we want you to be completely satisfied with your sound experience. If your purchase doesn't meet your expectations, we offer a 30-day return window for most premium audio equipment and accessories.

Return Process

  • 1.
    Initiate Your Request

    Log into your AudioDeluxe account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

  • 2.
    Pack with Care

    Place the item in its original manufacturer packaging, including all cables, manuals, and accessories, then secure it inside a sturdy shipping box to prevent transit damage.

  • 3.
    Label and Ship

    Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number for your records.

  • 4.
    Inspection and Refund

    Once our technicians verify the condition of the returned gear, we will process your refund to the original payment method within 5 to 7 business days.